SUMMARY OF QUALIFICATIONS
Innovative, trustworthy Information Technology professional with 25+ years of experience in Infrastructure systems and security infrastructures including on-premise and colocation data centers with physical utilities and building security. Extensive Fortune 50 scale system management, with broad customer support and vendor/provider experience. Excellent management and customer focused skills in globally dispersed teams while still maintaining leading-edge technical skills. Subject matter expert for large scale designs including Data Center Virtualization, High-Performance Computing, and 802.11ac Wi-Fi projects. I foster vendor relationships in complex multi-vendor environments to ensure service level agreements with continuous quality improvements. My background and experience have given me the ability to transform information systems and business processes to improve strategic business goals and move objectives forward. I am a Yuzuru Ito ACE quality advocate and enjoy process improvements and game-changing activities. I also started the online peer to peer Security User Group (SUG) with over 100 users including many “C” level members from around the globe. Member of Connecticut Chapter of InfraGard FBI Collaboration for national critical infrastructure protection with required FBI background check. http://www.infragard.net
Safran / Pioneer Aerospace | South Windsor, CT 2017 – Present IT/Security Manager Successfully transformed Pioneer’s three sites to DFARS, NIST 800-171 compliance in a four-month period at the end of 2017. Fostered a team of full-stack engineers to support the IT infrastructure and Security operations. General contracted the ITAR compliant Data Center in South Windsor with both physical and IT requirements. Started the University intern program for IT and Manufacturing. Started Safran’s North American Security Framework based on the NIST Security Framework. Instrumental in starting the NA Safran IT and Security Shared Service to deliver Hybrid cloud solutions to Safran USA through a centralized shared service including on-premise, Colocation, AWS, and MS Azure hybrid cloud. Negotiated custom services with Dell/EMC and Cisco to deliver a common internally billed IaaS service including a global Security framework based on NIST and ISO 27001 standards.
Cyient (Infotech Enterprises Inc. America) 2012 – 2017 Senior IT Architect On-site consulting engineer for Pratt and Whitney’s IT infrastructure overseeing CSC SLAs and Project oversight. Design and manage Pratt’s High-Performance Computing network environment consisting of 8000 plus processor cores. Cisco Nexus 7000 and Dell Force 10 40 Gig switches, InfiniBand network with Panasas high performance parallel NAS storage. Various other IT related roles including IT security audits of the customer and contractor sites and systems. Troubleshoot, develop and implement solutions for Pratt’s global applications and sites. Analyze and recommend security improvements for Pratt’s IT defense contractor infrastructure Manage mission critical 802.11ac Wi-Fi deployment for factory automation and applications. Design and deployed Cisco VOIP Unified Communication platform for Cyient East Hartford office Security architect for MS Azure deployment in Azure FedRAMP. Cisco Meraki deployments for P&W Northeast Logistics Center.
DXC/CSC (Computer Sciences Corporation) 2000 – 2011 Principal Network Architect, Subject Matter Expert 2009 – 2011 Provide engineering support for various CSC clients in the CSC Data Center Service model. Serve as subject matter expert for CareFusion, AON, ERIC (Education Resources Information Center http://www.eric.ed.gov), NEDSS (National Electronic Disease Surveillance System). Transition clients (United Technologies, Otis, Sikorsky, Pratt & Whitney, Carrier, CareFusion, Motorola Mobility) into CSC Data Centers. Design cost-effective fault-tolerant virtualized private cloud solutions for clients using various technologies and platforms including, Cisco Nexus 10Gb Ethernet/Unified Computing System/Application Control Engine/Catalyst series switches, F5, Juniper, Brocade and Bluecoat. Connecticut Metro Area Network dark fiber solution with Cisco ONS 15454s and leased Fibertech fiber for IBM mainframe off-site tape backup. Perform solution and pricing reviews for proposed network solutions and data center services. Mentor members of the network team for career advancement. Created and manage an internal social network team using Jive software with over 250 globally disbursed members to share information within CSC. Manage Internet Firewall refresh project for web hosting environment for the ERIC account. Negotiated large network equipment purchases saving over $250K in capital expenses.
Account Lead, Senior Network Manager, UTC 2008 – 2009 Managed more than 5000 LAN infrastructure components including 180K active and 500K installed LAN ports globally. Led the network team consisting of 26 direct reports with a $4M annual budget. Delivered all contractual service obligations including a 5-year network refresh. Provided technical review, labor estimates for installation and ongoing support, cost modeling, and technical project management. Managed labor requirements to meet high operational and project demand. Developed and reviewed LAN architecture standards for 1,500 sites in North America. Performed solution reviews, and LAN/WLAN pricing and contract negotiations with the client. Represented CSC in negotiations with UTC for Gigabit Ethernet to the desktop and Power over Ethernet technology standards. The outcome of negotiations resulted in a larger technology infusion within the client environment and mitigated a potential $1M annual increase in LAN Refresh expenditure associated with CSC N-1 Technology delivery. Developed WLAN service offering for UTC and business units based on price per AP deployed. Managed an experienced team providing superior service for North American clients, consistently exceeding CSC baseline support ratio standards: 13,000 LAN Ports per 1 FTE versus CSC’s standard of 7,600 LAN Ports per 1 FTE. Fostered and developed vendor relationships to ensure equipment and services delivery with continuous quality improvements.
Lead Network Engineer, Subject Matter Expert, UTC Pratt & Whitney 2005 – 2008 Lead the Managed Network Services group consisting of 5 direct engineering reports, and 6 technicians. Managed more than 5000 LAN infrastructure components globally and 1500 sites. Collaborated on architecture and implementation of network systems projects for the UTC Newington data center and web hosting environment. Managed $4M annual infrastructure budget with a $1M increase in Pratt & Whitney network services revenue. Delivered all contractual service obligations including network refresh. Responsibilities included Wireless LAN services (375 LWAP Access Points, 3K Wireless nodes), voice services (25K ports), application load balancing, Internet content filtering and proxy services (60K users), IP/DNS services using Lucent QIP (175K addresses), data center high availability and disaster recovery.
Lead Network Engineer, CSC Internal Backbone WAN 2001 – 2005 Lead network engineer for CSC Integrated Global Network operations. Managed virtual global network team consisting of 6 engineers supporting CSC VPRN based core network backbone connecting all global CSC data centers and customers. Managed multiple vendors supplying products and services to CSC. Developed daily, weekly and monthly network status reports for CSC and customers. Maintained global 24/7 duty schedule for engineers located around the globe.
Lead Network Engineer, UTC Otis Account 2000 – 2001 Managed network team consisting of 4 direct reports. Refresh project to upgrade 180 Otis sites from SNA and Shared 10MB Ethernet to switched 10/100MB Ethernet with a Gigabit Ethernet backbone. Lead member of network engineering team supporting central Connecticut. Designed LAN infrastructure for UTC web hosting project including Cisco switches, Bluecoat proxy and Alteon load balancers with three layers of security.
United Technologies Corporation 1985 – 2000
Network Manager, UTC Corporate Head Quarters 1997 – 1999 Developed statements of work and reviewed outsourcing contracts including SLAs and metrics. Managed the LAN and Server teams consisting of 6 direct reports that supported 700+ users with 8 remote sites and maintained 99.8% availability for all production devices. Performed network analysis and capacity planning, designed and implemented UTC Gold building 10/100MB switched LAN infrastructure refresh with fiber optic backbone and Cisco Catalyst 6500 switches. Deployed TCP/IP stack to desktops with DHCP, DNS and WINS, Microsoft domain for Microsoft Exchange. Designed and implemented a 56K dial up remote access solution for 400+ users with a toll free number and centralized billing. Moved Treasury Department trading and foreign exchange system from UK to the US, centralized Lucent QIP DHCP and DNS, as well as Internet access for UTC business units. Participated on ISO 9000 team to register UT Flight to become the first corporate flight department in the world to become registered to ISO9000, the internationally recognized standard of operating excellence.
United Technologies Research Center 1985 – 1997 Senior IT Analyst Various Electronic Technician Positions Member of the advanced computing group and the strategic planning/rapid development team. Evaluated new technologies and integrated them into the infrastructure, DHCP server for Windows 95 upgrade project, automated network-based Windows 3.1 to Windows 95 upgrade for 800 desktops, NAL software distribution, web-based push technology, SAP client installation, and support, Lucent CTI telephony system, Microsoft Outlook, and Microsoft System Management Service project. Deployed Microsoft NetMeeting Internet Location Service.
EDUCATION Hartford State Technical College 1982–1984 Associate of Science, Electrical Engineering
Personal Volunteer -Meriden Humane Society, East Hartford Public School System, Barns Nature Center, Newington Children’s Medical Center Gate Lab. Awards – Year 2000 rollover support, UTC/CSC transition, Keep Your Cool Award, Pratt and Whitney Data Center power upgrade, Meriden Data Center Eco Green project. Hobbies – Antique car restoration (1969 Austin Healy Sprite, 1965 Ford Mustang, and 1932 Buick), gardening, and fishing.
SECURITY Former C5 United States Federal Government security clearance. NIST 800-171 Compliance